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Re: Maintenance Update

Posted: Sun Jan 22, 2017 11:53 pm
by Argent
larissar wrote:
Argent wrote:Still cannot sell from the horse's page.
I'm able to post a horse for sale from both the pasture/barn and the horses profile.
What value are you entering for the sale price, and what text in the title and description?
Working now.

Re: Maintenance Update

Posted: Sun Jan 22, 2017 11:59 pm
by larissar
lilybug1 wrote:
larissar wrote:
Can you take a screenshot of what your farm should look like, and what it ends up looking like?
heres what i want it to look like http://i.imgur.com/UtZfSqj.jpg
heres what it looks like after http://i.imgur.com/SEisdvq.jpg
Okay I see whats happening. Your browser appears to be letting your move your barn higher up than you should be able to reach. What browser are you using? I'll have to fix this in a future update. I've tried moving your barn using Chrome and it appears to have stayed in place. A temporary solution is to move the barn a little at a time to see what sticks until I can fix the problem.

Re: Maintenance Update

Posted: Mon Jan 23, 2017 12:03 am
by lilybug1
larissar wrote:
lilybug1 wrote:
heres what i want it to look like http://i.imgur.com/UtZfSqj.jpg
heres what it looks like after http://i.imgur.com/SEisdvq.jpg
Okay I see whats happening. Your browser appears to be letting your move your barn higher up than you should be able to reach. What browser are you using? I'll have to fix this in a future update. I've tried moving your barn using Chrome and it appears to have stayed in place. A temporary solution is to move the barn a little at a time to see what sticks until I can fix the problem.
I'm using google chrome as well. I'll try moving it a little at a time. we see if that helps.
-thanks

Re: Maintenance Update

Posted: Mon Jan 23, 2017 3:22 am
by Velvetpie16
larissar wrote:This morning we've updated to the most recent stable version of phpBB, which is what runs the backend of the game. This is a very large update and it did not go as well as we'd hoped so please report any bugs you find so we can fix them asap.

This update does not bring any new features unfortunately however it is a necessary step towards combating the ever increasing amounts of spam posts and spam users we're dealing with on a daily basis.
It won't let me now the pastures, it just says "this is an unspecified pasture"?????

Re: Maintenance Update

Posted: Mon Jan 23, 2017 3:26 am
by Velvetpie16
Velvetpie16 wrote:
larissar wrote:This morning we've updated to the most recent stable version of phpBB, which is what runs the backend of the game. This is a very large update and it did not go as well as we'd hoped so please report any bugs you find so we can fix them asap.

This update does not bring any new features unfortunately however it is a necessary step towards combating the ever increasing amounts of spam posts and spam users we're dealing with on a daily basis.
It won't let me now the pastures, it just says "this is an unspecified pasture"?????
But then I reload the page and it acts like I'm crazy and works just fine?

Re: Maintenance Update

Posted: Mon Jan 23, 2017 8:16 am
by Kate Loki14
Hey I was just on and I was going to move my foal and it kept saying error and I tried gallery and didn't save anything I tried logging off and back on and it didn't do anything.

Re: Maintenance Update

Posted: Mon Jan 23, 2017 9:30 am
by Bombicilla
larissar wrote:
Athena'sRising wrote:I also cannot take turns. Everything else seems to be working fine, but when I try to take a turn it says unidentified fatal error, please try again. I've tried logging out and back in several times, closing the browser, using a different browser altogether nothing helps. I was able to take turns this morning immediately after the update but I came back about an hour later and was unable to.
I just tested out your farm and I was able to take a turn without any errors. Did you try the following:

1. Log out
2. Clear your browser cache
3. Close all browser windows/tabs
4. Open browser and log back in
I did it, still not working.

Re: Maintenance Update

Posted: Mon Jan 23, 2017 12:52 pm
by Athena'sRising
larissar wrote:
Athena'sRising wrote:I also cannot take turns. Everything else seems to be working fine, but when I try to take a turn it says unidentified fatal error, please try again. I've tried logging out and back in several times, closing the browser, using a different browser altogether nothing helps. I was able to take turns this morning immediately after the update but I came back about an hour later and was unable to.
I just tested out your farm and I was able to take a turn without any errors. Did you try the following:

1. Log out
2. Clear your browser cache
3. Close all browser windows/tabs
4. Open browser and log back in
I had tried all of those things previously and they weren't working. This morning I come back to it and it works fine again.

Re: Maintenance Update

Posted: Mon Jan 23, 2017 1:28 pm
by Ashara Storm
larissar wrote:This morning we've updated to the most recent stable version of phpBB, which is what runs the backend of the game. This is a very large update and it did not go as well as we'd hoped so please report any bugs you find so we can fix them asap.

This update does not bring any new features unfortunately however it is a necessary step towards combating the ever increasing amounts of spam posts and spam users we're dealing with on a daily basis.
On the day prior to the maintenance, I purchased a large pasture and tried to place it on my farm. When I did so, 2 additional "phantom" pasture appeared. They do not have names, they cannot be accessed, they do not appear on my pasture lists, and they can be moved but not put back into inventory. I have cleared my cache and cookies twice. I have even used 4 different browsers, and viewed my farm from my second account, but the 'phantom pastures" are still there several days later.

Click "View my farm" because I can't figured out how to post my screen-shot.

Thanks :!:

Re: Maintenance Update

Posted: Mon Jan 23, 2017 1:51 pm
by Jessi2
larissar wrote:...
I tried to buy my horse to move to another account and received a "RED Fatal Error" with this horse http://horseworldonline.net/horse/profile/637313 when I hit the buy button.