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Horse World Online
Breed horses and ponies, raise your foals, and train the next champion in this exciting and realistic online horse breeding game.
Purchased Pony Tokens with Irl money and did not receive them
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Purchased Pony Tokens with Irl money and did not receive them
Post by FlySky35 »
I purchased some pony tokens to buy a barn in the game and the game did not give me the tokens. The balance at the top of the screen is still the same as before I bought them!
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Re: Purchased Pony Tokens with Irl money and did not receive them
Post by vallers »
FlySky35 wrote:I purchased some pony tokens to buy a barn in the game and the game did not give me the tokens. The balance at the top of the screen is still the same as before I bought them!
tom wrote:ping
larissar wrote:
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Re: Purchased Pony Tokens with Irl money and did not receive them
Post by Tom »
Larissa is handling this through the help system.
FlySky35, Larissa needs some information from you in order to process the order.
FlySky35, Larissa needs some information from you in order to process the order.
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Re: Purchased Pony Tokens with Irl money and did not receive them
Post by larissar »
Please email your order number (from the order confirmation email) and the username you want the purchase to go to, to [email protected]
Recently there have been a few purchases with errors and I've been trying to reach the people who bought them but no one is responding to my emails or I'm getting bounce back errors.
Recently there have been a few purchases with errors and I've been trying to reach the people who bought them but no one is responding to my emails or I'm getting bounce back errors.
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Re: Purchased Pony Tokens with Irl money and did not receive them
Post by larissar »
I'm having trouble responding to your emails. I need you to confirm if your two purchases should go to this account (CLSalguero).CLSalguero wrote:
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Re: Purchased Pony Tokens with Irl money and did not receive them
Post by larissar »
I found your order number, but now I need you to confirm if it is going to this account (FlySky35) or a different one.FlySky35 wrote:I purchased some pony tokens to buy a barn in the game and the game did not give me the tokens. The balance at the top of the screen is still the same as before I bought them!
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Re: Purchased Pony Tokens with Irl money and did not receive them
Post by CLSalguero »
Hi Larissa, i do not have an account called Flysky. So i have no idea.
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Re: Purchased Pony Tokens with Irl money and did not receive them
Post by larissar »
I know that, but you do also have the same problem as her. I show two outstanding purchases and I need to confirm if you want them on your CLSalguero account. I've tried responding to your tickets but my emails are not reaching you. I also tried private messaging but it wouldn't go through to you.CLSalguero wrote:Hi Larissa, i do not have an account called Flysky. So i have no idea.
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Re: Purchased Pony Tokens with Irl money and did not receive them
Post by CLSalguero »
Ok, yes I do want them in my CLSalguero account
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Re: Purchased Pony Tokens with Irl money and did not receive them
Post by CLSalguero »
Ok, yes I do want them in my CLSalguero accountlarissar wrote:I know that, but you do also have the same problem as her. I show two outstanding purchases and I need to confirm if you want them on your CLSalguero account. I've tried responding to your tickets but my emails are not reaching you. I also tried private messaging but it wouldn't go through to you.CLSalguero wrote:Hi Larissa, i do not have an account called Flysky. So i have no idea.
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